Career highlights
Advising Waka Kotahi on the contractual and operational aspects of the National Ticketing Solution, including drafting and negotiating key project agreements, supporting supplier relationship management and advising on change processes. The work requires detailed understanding of a complex commercial framework involving multiple public sector participants, technology providers and payment services suppliers.
Advised a major electricity retailer on reviewing customer-facing terms and online contracting across multiple retail brands. Supported consumer law compliance and implementation of consistent contracting arrangements in a highly regulated digital retail environment.
Acted for Flick, Z Energy and Ampol on the sale of Flick Electric to Meridian Energy. Supported the transaction and customer transition arrangements required to facilitate Ampol's exit from retail electricity while managing sector-specific regulatory requirements.
Advised a major Australasian bank on the commercial arrangements for a cloud-hosted banking platform delivered as a Software as a Service solution. Negotiated key technology agreements and supported a business-critical technology transformation programme.
Advised Z Energy and Ampol on the development of the Z Rewards loyalty programme. Supported arrangements involving other participating parties, helping deliver a major customer-facing initiative in a regulated consumer environment.
Advised an email cybersecurity provider on commercial contracting and technology arrangements associated with a transition to cloud-based SaaS services. Supported expansion planning, new service offerings and practical risk management for a growing technology business.
Advised major electricity retailer on consumer protection and compliance matters, including unfair contract terms, uninvited direct sales obligations, customer terms and advertising materials. Supported the management of regulatory and reputational risk across customer-facing activities.
Advised Entain on cross-border racing content distribution and marketing arrangements between New Zealand and Australia. Supported commercial negotiations and analysis of legislative and regulatory requirements affecting wagering and content-sharing arrangements.
Advised a major retirement village operator on the development of personal information management policies, to address management of personal information of residents, families, and staff across all aspects of the business.
Achievements and recognition
- Band 1 team, Technology, Media & Telecommunications (TMT), Chambers Asia-Pacific
- Recognised team, Corporate/Commercial, Chambers Asia-Pacific
- Tier 1 team, Technology, Media & Telecommunications (TMT), The Legal 500 Asia-Pacific