Welcome to our first edition of Cover to Cover for 2025, our publication for New Zealand insurance professionals.
In this edition, we explore several critical topics shaping the insurance landscape including Ombudsman: IFSO and FSCL's expanding powers, offering practical insights into these schemes and the new risks for insurers and intermediaries. We discuss how they should plan to manage more high-value claims and disputes before the Ombudsman schemes.
We also highlight the growing risks of 'ESG-washing' and the emerging risk of 'AI-washing,' explaining what makes AI-washing different from other forms of ESG-washing and how insurers can best prepare for these changes. Additionally, we cover how insurers must guard against fraudulent claims, detailing the various forms they can take, including a particularly audacious case from the US early last year.
We offer insights on preparing for the Contracts of Insurance Act, summarising key workstreams. This Act helpfully consolidates and modernises New Zealand's disparate and, in some cases, antiquated insurance legislation, aligning it better with statutory regimes in the United Kingdom and Australia.
Our case studies include a detailed look at a Court of Appeal (England and Wales) decision that clarifies construction policy coverage, and another case outlines the challenges brokers face in striking out week negligence claims, as seen in Norman Hay PLC (in Members' Voluntary Liquidation) v Marsh Ltd [2025] EWCA Civ 58.
This issue is available in PDF or individual articles below:
The rise of the Ombudsman: A significant new risk for insurers and intermediaries
The growing risks of 'ESG-washing' and the new risk of 'AI-washing'
The Los Angeles wildfires: Devastating losses with minimal insurance
Case study: Court of Appeal (England and Wales) provides clarity in construction policy coverage
Key contacts
Speak with one of our experts.
